If you subscribe to the StockCharts' Market Message with John Murphy, you are in luck.  Your subscription just doubled in value!  No, seriously!  For no extra charge we've just added two major new features to the Market Message area: Market Message Videos and   Art's Charts About Market Message VideosWe posted the first Market Message Video last Thursday and the response has been very positive.  In these videos, Arthur Hill takes you through that day's Market Message step-by-step, explaining the key points clearly while showing you Read More 

In case you missed the announcement in this weekend's newsletter, Arthur Hill has officially joined StockCharts.com as our Senior Technical Analyst.  He joins John Murphy (our Chief Technical Analyst) to form the best (in my opinion) one-two TA commentary punch on the Internet. From a practical standpoint however, nothing has really changed.  John will continue to post his commentary just like he always has and Arthur will continue to contribute his also.  Over time, what you'll see is an increase in the quality and types of commentary that we provide.  For instance Read More 

Today we fully enabled our new Customer Support area, powered by the good folks at ZenDesk.  To see it, simply click on the "Support" tab at the top of any our pages (just like before). In general, the content in our new support area is the same as the content in our old support area - FAQs, tips, guidelines, documentation, etc.  However, in addition to being in a cleaner, more modern format, it is now in a more accessible form that allows us to keep it up-to-date much easier than before.  Watch for us to continue to improve our support information as a Read More 

The world just shifted underneath your feet.  Did you feel it? Today, after 18 months of preparations, we have finally started to serve charts using data from our new IDC/Comstock datafeed.  At this point, intraday data for most US stocks is coming from our new IDC/Comstock datafeed instead of our Thomson/Reuters datafeed. I've documented our past problems with the Thomson datafeed on many occasions.  We were all reminded of those problems recently.  Unfortunately, at this point, I can't guarantee that the IDC/Comstock feed will be any more Read More 

I founded StockCharts.com ten(!) years ago this month and to celebrate, we are putting on several big specials that everyone should consider taking advantage of: * Subscribe to (or renew) any of our online services for a year and get two additional months of service free!Normally, you'd only get one month free. * Subscribe to (or renew) any of our online services for six months and get one additional month of service for free.Normally, you wouldn't get any free months.* Order anything from our online bookstore and get free shipping (to anywhere in the US or Canada). US Read More 

Wow Seems like only yesterday I was sitting in front of a computer screen wondering what I was going to do with this new domain name that I had just purchased. I remember thinking to myself: "StockCharts.com! I guess I need to do something special with this domain." Turns out that was ten years ago this month. Time flies when you're running a website. Check out what our first announcement looked like: And here's a sample screenshot of the homepage during that first frantic year: (The gray areas contained Read More 

Today's problems with the Thomson data feed were extremely disappointing on a number of levels.  The biggest frustration from my perspective is that promises made directly to me by Thomson were not kept.  Thomson - for reasons that I cannot fathom - continues to rely on us to notify them of problems with their equipment rather than install effective monitoring systems.  It is a situation I consider unacceptable and I have told them so in no uncertain terms. This is not the first time a vendor has let us down.  This is not the first time that Thomson has seriously let Read More