I had a great time in Cleveland this week.  The AAII meeting there that I presented at was terrific with lots of great questions and audience participation.  After the presentation, a very nice gentleman came up to me and started to ask me a question.  He started with "I have a 13 inch monitor at home…" Unfortunately, I never heard the rest of his question because he had hit one of my hot buttons and I (very rudely) interrupted him.  (I totally apologize for interrupting like I did.  It was wrong of me and I don't normally do that.) Here's the thing - Read More 

Earlier this week, we started getting reports from several of our users that they couldn't connect to our website anymore.  This was very strange because 1.) we hadn't changed anything and, 2.) clearly most of our users could connect just fine. After some investigation, we noticed that the people that were having connection problems all used "shaw.ca" as their ISP.  Some more testing revealed that for some unknown reason, the DNS servers at shaw.ca were missing our DNS record. (Background:  A "DNS Server" is a computer that converts an Internet name Read More 

I'm heading out on the road again next week.  This time I'm bound for Cleveland and the good folks at the Cleveland chapter of the AAII.  I'm presenting to them on Wednesday, October 20th at 6:30pm in the Brecksville Recreation Center in Brecksville, Ohio.  There's just a small admission fee to cover the cost of the venue.  Please come by and see me if you can.  (I always hand out "swag" at these events!)  Here's a link to all the details. - Chip Read More